We are currently accepting applications for the Operator/Surf Shop positions for the summer season.
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To apply please fill out the application and email to colby@kcwatersports.com
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Aqua Guides
KC Watersports is currently accepting applications for the role of an Aqua Guide. The Aqua Guide position will be responsible for overseeing the safe operation of the Aqua Park at KC Watersports. All applicants must have a current lifeguard, CPR, and First Aid certification.
Candidates must be detail oriented with a focus on the customer experience. The ability to multi task in a fast paced environment is a must. An excited outgoing attitude is required as well as a hardworking and determined personality. Working independently with little to no supervision will be expected with a focused mindset at all times. A self-starter with wild ambition will be a perfect fit. We believe in a work hard play hard environment foster by integrity, honesty, and whole lot of fun!
This role will be working in an outdoor and on water environment and the candidate must be able to work in all weather conditions. This position will be paid hourly with and expected workload of approximately 40 hours per week. It is a seasonal positions with and immediate start date with an end date of Labor Day weekend.
If you feel you fit all of the above requirements please fill out an application and submit to sean@kcwatersports.com. Also include in the email a brief paragraph on why you feel you would be a good fit for the position.
Candidates must be detail oriented with a focus on the customer experience. The ability to multi task in a fast paced environment is a must. An excited outgoing attitude is required as well as a hardworking and determined personality. Working independently with little to no supervision will be expected with a focused mindset at all times. A self-starter with wild ambition will be a perfect fit. We believe in a work hard play hard environment foster by integrity, honesty, and whole lot of fun!
This role will be working in an outdoor and on water environment and the candidate must be able to work in all weather conditions. This position will be paid hourly with and expected workload of approximately 40 hours per week. It is a seasonal positions with and immediate start date with an end date of Labor Day weekend.
If you feel you fit all of the above requirements please fill out an application and submit to sean@kcwatersports.com. Also include in the email a brief paragraph on why you feel you would be a good fit for the position.
Surf Shop & Rental Associate
This position will be responsible for maintaining an efficient, clean, and organized shop. The position will include selling passes, rental gear, and products in the Pro Shop. You are one of the first faces that our customers see! So the fun, friendly, and helpful atmosphere starts with you. It is imperative that you are outgoing and able to work with little to no supervision. The responsibilities will include but aren’t limited to the tasks outlined below.
Below is a list of some your daily responsibilities:
- Provide Excellent customer service
- Be knowledgeable about the product lines we carry in order to answer questions and sell product efficiently
- Make sure to clear merchandise out of the dressing room after each customer leaves the fitting room
- Sell passes & Rental Gear
- Give correct wrist bands with the proper time purchased
- Get the correct equipment that is being rented
- Make sure each customer buying a pass understands the safety rules
- Make sure that everyone buying a pass signs the release waiver
- Make sure waiver is completely filled out and correctly
- Make sure that everyone buying a pass for the first time this year watches the safety video
- Make sure to check that everyone buying a pass either has a CGA (coast guard approved) life vest or rents one from us and has a helmet
- Engage with the customers (don’t sit behind the desk) find out what they are looking for and give suggestions
- Collect and put up all rental equipment after use
- Make sure to talk about and sell riders and parents on camps/clinics/events
- Straighten product throughout the day
- Follow all directions from manager
Necessary Skills
- Outgoing
- Must be able to talk to anyone and everyone
- Ability to adapt to new tasks as well as keep an open mind about new or different tasks
- Motivated to be a part of a rapidly growing park
- You must be self motivated
- Must have a fun and positive attitude
- Must be organized
- Bilingual is a plus
- CPR or lifeguard certified is a plus
- Able and willing to wakeboard/wake skate
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This position will be responsible for maintaining a clean, safe and efficient area around the lake (most importantly the starting dock). This position will be held responsible for helping beginners up, keeping a positive and encouraging dock area, maintain a smooth moving line of happy riders! In addition this position will also be the final checkpoint for all proper equipment and wristbands. It is an extremely fun fast paced position that takes a lot of concentration!
Below is a list of some your daily responsibilities:
· Greet all guest that on the starting dock in a positive happy manner
· Operate the cable system
· Daily Maintenance of Cable system
· Watch and be prepared to stop cable system to avoid accidents or damage
· Enforce Park Rules
· Work together with all employees to keep an efficient operation running
· Be proactive in talking about upcoming events and competitions to all customers
· Assist riders off the dock and continue to give tips to ensure a positive dock experience
· Continually check for fallen riders or potential hazards
· Check all riders for USCG approved vests & helmets buckled
· Inform riders with metal fins to not hit features
· Maintain a clean work area
· Maintain a clean lake area
Necessary Skills
Below is a list of some your daily responsibilities:
· Greet all guest that on the starting dock in a positive happy manner
· Operate the cable system
· Daily Maintenance of Cable system
· Watch and be prepared to stop cable system to avoid accidents or damage
· Enforce Park Rules
· Work together with all employees to keep an efficient operation running
· Be proactive in talking about upcoming events and competitions to all customers
· Assist riders off the dock and continue to give tips to ensure a positive dock experience
· Continually check for fallen riders or potential hazards
· Check all riders for USCG approved vests & helmets buckled
· Inform riders with metal fins to not hit features
· Maintain a clean work area
· Maintain a clean lake area
Necessary Skills
- Outgoing & not shy
- Must be able to talk to anyone and everyone
- Must be able to multi-task
- Ability to adapt to new tasks as well as keep an open mind about new or different tasks
- Motivated to be a part of a rapidly growing park
- You must be self motivated
- Must have a fun and positive attitude
- Must be organized
- Bilingual is a plus
- CPR or lifeguard certified is a plus
- Able and willing to wakeboard/wake skate
Sales & Marketing Coordinator
KC Watersports is searching to fill the full time role of a sales & marketing coordinator. This role will be a full time year round position with limitless opportunities. We are looking for a self-motivated individual who is passionate about being on the water. This will be a career position with major influence on business activities and the future of KC Watersports. We are looking for someone to come join our family and help us continue the growth! If you are a happy, outgoing, eager to succeed, and able to work without a boss over your shoulder get in touch with us today.
Job Objective – To provide a one of a kind experience to our customers through excellent customer service with a result of growing brand awareness and increasing the overall bottom line for the business.
Character Qualities:
To apply to the position please submit a resume and cover letter to sean@kcwatersports.com
Job Objective – To provide a one of a kind experience to our customers through excellent customer service with a result of growing brand awareness and increasing the overall bottom line for the business.
Character Qualities:
- Humility and willingness to learn
- Grit and determination to succeed, self-motivated
- Passion for living well, working hard and the water sports industry
- Intelligence
- Integrity
- Optimist who refuses to make or listen to excuses
- Actively reach out to, and connect with as many customers as possible in the community
- Participate in creating and executing a forward looking, detailed plan for events and time with customers on their lakes that will generate revenue and build the KC Watersports brand
- Listen to, and actively engage with qualified customers in order to find solutions that meet their specific watersports needs
- Sell lots of boats - meet revenue and margin goals for new and used boat sales
- Recommend what data we should measure and aggressively work towards achieving our goals
- Maintain accurate customer lead list and boat inventory, including quality photos of boat inventory
- Keep our boat inventory accurately updated online, with appealing listings on all applicable sites (boattrader.com, onlyinboards.com, kcwatersports.com, craigslist.org)
- Participate in the ordering and scheduling of new boat inventory
- Ensure that the inventory and sales lot are clean and inviting
- Analyze our boat pricing regularly and update prices to match what the market can bear while still moving our inventory quickly
- Stay connected with what is going on in the boat/watersport industry (events, contests, pro rider news) and passionately share this info with customers to generate interest in what we are selling
- Engage with service and surf shop customers to create leads for boat sales
- Any tasks required by manager
- Maintain KC Watersports social media outlets with engaging content
- Produce monthly e-newsletters to keep customers active year round
- Assist in creating direct mail pieces to coordinate with events
- Contribute to the creation of the marketing plan for KC Watersports
- Computer skills including Excel
- Willingness to be available 24/7 to customers
- Ability to work extended hours during peek season
- Current valid drivers license
- Social Media knowledge
- Driving and pulling boats 19 – 24’ in length
- Water sports experience
- Selling via phone
- Selling via email/social media
- Writing up sales contracts and closing deals
- Working with high net worth individuals
- Bachelors or equivalent
- Boating experience: 2 years
- Trailering a boat: 2 years
To apply to the position please submit a resume and cover letter to sean@kcwatersports.com
Marine Mechanic
This role will be responsible for the day to day management of the service center located at KC Watersports. It currently is a single service bay with a storage/service lot. The position will be responsible for the follow items:
Compensation will be based off experience
Full Time Year Round Position 40 hrs/week
- Provide excellent customer service
- Communicate with customers before during & after service is completed
- Maintain a positive attitude & don’t blame customers
- Under promise & over deliver
- Create realistic timeframes & expectations
- Pay attention to detail
- Work efficiently with minimal supervision
- Don’t be a squirrel dog
- Stay focused on the job at hand
- Don’t be a squirrel dog
- Maintain a clean and organized service bay & storage lot
- Presentation means a lot
- Messy work space means messy work
- Presentation means a lot
- Create weekly work schedules with attainable goals
- Be aware of upcoming jobs and schedule appropriately
- Forward looking at what parts need to be ordered & have ready & available when job is started
- Report weekly completed jobs, invoices collected, & issues that need help with
- Create accurate quotes for incoming service jobs
- Must be realistic for all parties involved
- Hold yourself accountable for the quote (you did prepare it after all)
- Effectively order & maintain parts
- Maintain a lean parts inventory to keep overhead low
- Research & order parts as necessary
- Create invoices for finished jobs
- Immediately completion of a job finish an invoice & contact customer
- All jobs must be paid at or before time of delivery
- Focus exclusively on the service department to maintain an fast & efficient work flow
- Don’t worry about the cable park
- Don’t talk extensively with sales reps
- If it is not getting a service job finished or prepping for upcoming work don’t do it
- Hold yourself to a high standard of work
- Put yourself in customers shoes
- Would you want to pick up a dirty boat, a boat with water in the bilge, a boat that is not in better shape than when you dropped it off?
- The devil is in the details
- Pay attention to the small stuff
- Put yourself in customers shoes
- Do what you say you are going to do
- Maintain accurate knowledge of the industry
Compensation will be based off experience
Full Time Year Round Position 40 hrs/week